Rafidain financial institution warned, on Thursday, of fraudulent operations aimed toward stealing the cash of the bank’s customers, at the same time as directing the necessity of now not disclosing electronic card information to any birthday celebration or person.
The bank stated in a announcement obtained with the aid of /Al-Maalouma/ organisation that “Rafidain bank gives a fixed of pointers to guard the card and electronic price issued by using Rafidain bank.”
The directives and suggestions are as follows:
- The confidentiality of card facts belongs to you on my own.
- by no means proportion the cardboard range, secret range, verification code (CVV), or expiration date with all and sundry or any entity.
- remember: Rafidain financial institution employees do now not request this records over the telephone or textual content messages.
- confirm the caller’s identity before interacting.
- ignore calls or messages asking for to replace your information or claiming that you received a prize in exchange for sharing card facts.
- If in doubt, give up the decision and contact customer support at once to affirm.
- Pay best through trusted websites
. • pick out on-line shops that use the comfortable safety protocol https and display a lock image next to the internet site address.
- keep away from clicking on advertising hyperlinks or random links in emails and textual content messages.
- watch out for Over-the-top (OTP) textual content messages and quick links
. • The verification code you receive via text message is for fast personal use simplest. Do not percentage it with anyone.
- Do now not click on on any hyperlink you receive unless you’re sure of its source.
five. preserve your card beneath your eye. - never go away your card unattended and maintain it in a safe place when not in use.
- reveal your account regularly.
- set off text alerts and immediate notifications to maintain music of transactions.
- right now file any uncommon transaction for your financial institution.
What need to you do in case you suspect a fraud attempt?
- without delay touch customer service.
- Hotline: 5788
- cell: 07901940112 or 07901911179.
- quickly suspend or cancel your card until the integrity of your account is verified.
- put up a record to protection authorities, if essential, to make sure a comprehensive felony comply with-up.
