Rafidain bank announced, on Saturday, that it has processed extra than a hundred and twenty banking proceedings thru the central bank’s platform.
The financial institution stated in a assertion obtained by using dinaropinions.com, that “as a part of its dedication to enhancing the fine of banking offerings and reaching client pleasure, Rafidain financial institution introduced the processing of more than a hundred and twenty lawsuits obtained via the critical bank of Iraq’s digital complaints management platform, due to the fact its launch on January five, 2025.”
The financial institution defined that “this fulfillment is the end result of the efforts of its specialised personnel and the economic Inclusion department, who labored to deal with lawsuits quickly and efficaciously, via direct comply with-up mechanisms and instant conversation with customers, reflecting the bank’s keenness to build a dating of believe and tremendous interplay with its audience.”
The financial institution confirmed that “the economic Inclusion department continues its daily work in monitoring incoming court cases and providing practical and systematic answers, within the framework of a complete vision that seeks to consolidate the principles of transparency and enhance the client enjoy in all bank branches.”
in step with the statement, the financial institution referred to as on customers to “use the electronic platform to without difficulty publish complaints thru the link:
